Shipping Policy

Thank you for shopping with [Your Brand Name]. We aim to deliver your orders quickly, safely, and affordably. Please read our shipping policy below.

 Shipping Coverage

• We currently ship across India (PAN India delivery).

• International shipping will be available soon (please contact us for special requests).

 Processing Time

• Orders are processed within 24–48 hours after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

 Shipping Methods & Timelines

• Standard Delivery: 4–7 business days (metro cities may receive faster).

• Express Delivery: 2–4 business days (extra charges apply).

• Delivery timelines may vary based on location, courier partner availability, and unforeseen circumstances.

 Shipping Charges

• Prepaid Orders: Standard shipping ₹100 (Free shipping above ₹799).

• Cash on Delivery (COD): FREE COD

• Express Shipping: Not Available.

 Order Tracking

• Once shipped, you will receive a tracking ID via email/SMS.

• You can track your order through our courier partner’s website or via your My Orders section on our website.

 Returns, RTO & Exchange

• If delivery fails due to incorrect address or refusal (RTO – Return to Origin), reshipping charges may apply.

• Exchanges/returns are processed as per our Return & Exchange Policy.

 Delays & Exceptions

• We are not responsible for delays caused by natural disasters, strikes, or courier disruptions.

• Remote or out-of-service areas may take longer than standard timelines.

 Support

For shipping-related queries, please contact us at:

• Email: info@thekacustomz.com

• Phone/WhatsApp: +91-9324417489